How we operate
Striving to exceed customer expectations
A cut above the rest
From our guests and staff, to our local communities, we aim to operate in a safe and ethical manner at all times. We've been trusted by generations to continuously raise industry standards by listening to our customers, and investing and innovating in all areas of our operation.
We have always placed a huge emphasis on safety. We are a founding member of BAPA (British Activity Providers Association) and hold AALA (Adventure Activities Licensing Authority) licences for all activities in scope of the regulations. We have always been pioneers of a safe approach to outdoor education.
We are continually working to enable all young people to enjoy the many benefits of our courses and tours. If members of your party have additional requirements, relating for example to disability, culture, diet etc, please provide full details at the time of booking. We’ll undertake a fair assessment of service provision and identify appropriate resources in areas such as access, successful participation and health and safety.